How We Work

Quality Care
Improved Outcomes
Affordable Plans
A PBM built to deliver care while managing costs

We’re making high quality pharmacy benefits management accessible and affordable.

Our Clinical programs
The right treatment, at the right time, at the right price.

Once you and your employees experience our high level of care, simplicity and value, you’ll appreciate the difference. We offer a wide range of clinical programs designed to improve medication adherence, manage chronic conditions, and promote better health outcomes—all while controlling costs.

Data-Driven Insights
Self-Service Tools
Seamless Transition

We partner with our clients to build the system they need.

We’re committed to making a high quality PBM accessible to all kinds of organizations.

Our unique infrastructure combining health plan and pharmacy verticals allows us to build a seamless and affordable pharmacy benefit plan for any client.

Technology-Enabled Solutions

Our digital tools empower members with self-service features and provide valuable support to enhance their experience.

Data-Driven Insights

We leverage data and analytics to optimize medication therapy, manage costs, and improve population health outcomes.

Our promises to you:

Seamless
Transition

  • Support from plan inception to go-live
  • Rigorous, comprehensive testing with ongoing visibility
  • Proactive go-live monitoring & rapid issue solution

Award-Winning
Service

  • Pharmacist-led account team for expert guidance and support
  • Dedicated team providing a consultative approach
  • 24/7 award winning customer service for quick issue resolution

Clinical
Support

  • Programs for utilization management, cost containment, patient safety, population health, and high-touch personalized care
  • Thoughtfully designed formulary for safe, effective, and cost-efficient medications
#1 in customer service
for our clients*
*Pharmaceutical Strategies Group. 2024 Pharmacy Benefit Manager Customer Satisfaction Report. Dallas, TX: PSG. Available here
Our service
Our customer-centric approach is winning awards.
0
%
Implementation satisfaction
0
%
Client retention
0
Patient Survey Net Promoter Score
0
Client Survey Net Promoter Score
(Industry average 14)
Client First
Industry Leading
100% Satisfaction